Frenquently Asked Questions(FAQ)
Theafa is a fashion brand dedicated to delivering a unique and unconventional fashion experience. We focus on individuality and self-expression, offering original designs inspired by local spirit and limited seasonal drops.
Orders and Shipping
You can place an order directly on our website. Simply browse our collections, add items to your cart, and proceed to checkout.
We offer secure and flexible payment options, including major credit cards (Visa, MasterCard, American Express), PayPal, and other local payment methods.
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and shipped within 5-7 business days. You will receive a tracking number once your order is shipped.
Yes, we offer international shipping to many countries. Shipping rates and delivery times will vary based on your location.
Returns and Exchanges
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Please visit our Returns page for more information and to initiate a return.
To exchange an item, please contact our customer service team at support@theafa.com. We will assist you with the exchange process.
Products
Yes, we are committed to ethical manufacturing practices. Our products are made using the finest quality fabrics and sustainable materials to ensure both luxury and environmental responsibility.
Our collections are released in limited quantities per season and are rarely restocked. This ensures that our designs remain exclusive and fresh. However, if an item becomes highly requested, we may consider restocking it in future collections.
