TERMS AND CONDITIONS

1. Introduction

Welcome to Theafa. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use our website or services.

2. Definitions

  • “Theafa”: Refers to the website and online store operated by our company.

  • “We”, “us”, “our”: Refers to Theafa.

  • “User”, “you”, “your”: Refers to any individual who accesses or uses our website or services.

3. Use of the Website

3.1 Eligibility

You must be at least 18 years old to use our website and services. By using our website, you represent that you meet this age requirement.

3.2 Account Registration

To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose.

  • Violate any applicable laws or regulations.

  • Engage in any activity that interferes with or disrupts the website or its services.

  • Attempt to gain unauthorized access to any part of the website or its systems.

4. Intellectual Property

All content on the Theafa website, including but not limited to text, graphics, logos, images, and software, is the property of Theafa or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.

5. Orders and Payments

5.1 Order Acceptance

All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

5.2 Pricing and Payment

Prices for products are displayed on our website and are subject to change without notice. All payments must be made at the time of purchase using the payment methods provided on our website. You agree to provide valid and current payment information.

5.3 Shipping and Delivery

We will make every effort to ship and deliver your order within the estimated timeframes provided. However, we are not responsible for any delays or damages that occur during shipping. Shipping costs are non-refundable.

6. Returns and Refunds

6.1 Return Policy

If you are not satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange. Items must be returned in their original condition, with all tags attached.

6.2 Refunds

Refunds will be processed within 10 business days of receiving the returned item. The refund will be issued to the original payment method.

6.3 Exchanges

If you wish to exchange an item, please contact our customer service team to arrange the exchange. Exchanges are subject to product availability.

6.4 Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will provide instructions for returning the item and will issue a refund or replacement as appropriate.

7. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Limitation of Liability

To the fullest extent permitted by law, Theafa shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

9. Indemnification

You agree to indemnify, defend, and hold harmless Theafa and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of our website or violation of these Terms and Conditions.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Theafa operates, without regard to its conflict of law principles.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after such changes constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: contact@theafa.com

  • Phone: +966 50 234 5017

  • Address: Saudi Arabia